Terminals may be connected ONLY to DATA-SECURE telephone lines. Connection to another line may result in lost data! Never connect any EDC (Electronic Data Capture) terminal to a telephone line which has not been certified as data-secure.

Always leave printer on while terminal is on.

If no receipt prints:

If transaction is executed and printer is then discovered to be off or disconnected, immediately TURN ON/CONNECT printer before initiating the next transaction. Customer receipt should print automatically.

If receipt still does not print, but the terminal operates normally, transaction has been captured. Follow these procedures to verify and to create an original receipt forth customer:

1. Immediately press ENTER and “6”. When prompted, key in reference number and press ENTER.

2. A duplicate copy of the last transaction will be printed. Write ERROR across duplicate and retain (customer should not receive a receipt marked "duplicate").

3. Process a CREDIT for the transaction; write ERROR across the credit; staple to duplicate receipt and retain all copies; attach to pending copy of CCC/CCD.

4. Re-enter the transaction and proceed normally.

Data Capture Terminals must be secured during non-business hours. Lock terminal in a cabinet or drawer unless entire office area is adequately secured.

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